Meet the Staff

The PSAI office is located near the Mall of America in Bloomington, Minnesota. Please get in touch if you are in the area. We’d love for you to stop by!

KarleenPhotoKarleen Kos, CAE, PSAI Executive Director

Karleen joined the PSAI in January 2014. As Executive Director, Karleen leads the organization by developing and implementing strategies to realize the PSAI vision and mission. She is responsible for activities aimed at membership growth and retention, program development, support for daily operations, and increased organizational visibility. Karleen also partners with subject matter experts on the Board of Directors, with Past Presidents, committees, volunteers and external partners to increase the PSAI’s value proposition to all its stakeholders.

Prior to her tenure at the PSAI, Karleen worked as the Vice President of Member and Industry Services for ISPE, a large worldwide Society serving the pharmaceutical industry. She is a seasoned leader of not-for-profit organizations with extensive experience as an agent of change and a catalyst for visionary growth. In her previous leadership roles, Karleen has been responsible for strategic and operational planning, business/program development, budget/outcome management, government/community relations, governance and board development.

A Minnesota native, Karleen and her family returned to the Gopher State after a long hiatus when Karleen joined the PSAI team. She and her family love to travel the world seeing historical sites, gathering recipes to try back home, and singing with the Twin Cities Women’s Choir.



P1000504Jan Nelson, Director of Business Development and Special Events

Jan joined the PSAI office in October 2014.  As a native Minnesotan she has worked for various trade associations and related organizations.  Her experiences have given her a deep appreciation for how non-profits seek to improve the quality of your business for you and your staff.

In her role at PSAI, Jan oversees membership development and growth in PSAI services, including the annual convention and trade show, educational and credentialing programs, and the Industry Resource Guide.  She is well-versed on the development of membership benefits and services, and is here to assist you with all of your membership needs.

Jan lives in Minneapolis and enjoys working out and canoeing the beautiful Minneapolis chain of lakes.



Chelsey website photoChelsey Masich, Member and Data Service Coordinator

The PSAI office welcomed Chelsey in August 2016. In her role at the PSAI, Chelsey oversees the maintenance of the databases and takes care of any information inquiries. Her role also includes processing of memberships, assisting with the weekly newsletter, and keeping the office running smoothly.

After graduating from Minnesota State University in 2015, Chelsey worked in the health field before coming to the PSAI. A native of northern Michigan, she enjoys spending time outdoors in all seasons.



rachel-staff-picRachel Johnson, Director of Marketing and Communications

New to the PSAI as of September 2016, Rachel oversees the production of a wide range of marketing materials, such as the weekly newsletter, press releases, and the annual Industry Resource Directory. She also manages efforts relating to mailings, marketing trade shows and educational events, and Member communications.

A Minnesota native, Rachel returned home to the Twin Cities after graduating from the University of Iowa in 2016. She enjoys spending her weekends up north at her family’s cabin and cheering on the Iowa Hawkeyes football team – even from up here in Gopher territory.