The PSAI office is located near the Mall of America in Bloomington, Minnesota. Please get in touch if you are in the area. We’d love for you to stop by!
Karleen Kos, CAE, PSAI Executive Director
Karleen joined the PSAI in January 2014. As Executive Director, Karleen leads the organization by developing and implementing strategies to realize the PSAI vision and mission. She is responsible for activities aimed at membership growth and retention, program development, support for daily operations, and increased organizational visibility. Karleen also partners with subject matter experts on the Board of Directors, with Past Presidents, committees, volunteers and external partners to increase the PSAI’s value proposition to all its stakeholders.
Prior to her tenure at the PSAI, Karleen worked as the Vice President of Member and Industry Services for ISPE, a large worldwide Society serving the pharmaceutical industry. She is a seasoned leader of not-for-profit organizations with extensive experience as an agent of change and a catalyst for visionary growth. In her previous leadership roles, Karleen has been responsible for strategic and operational planning, business/program development, budget/outcome management, government/community relations, governance and board development.
A Minnesota native, Karleen and her family returned to the Gopher State after a long hiatus when Karleen joined the PSAI team. She loves to travel the world seeing historical sites, gathering recipes to try with brave houseguests, and singing with the Twin Cities Women’s Choir.
Jan joined the PSAI office in October 2014. As a native Minnesotan she has worked for various trade associations and related organizations. Her experiences have given her a deep appreciation for how non-profits seek to improve the quality of your business for you and your staff.
In her role at PSAI, Jan oversees membership development and growth in PSAI services, including the annual convention and trade show, educational and credentialing programs, and the Industry Resource Guide. She is well-versed on the development of membership benefits and services, and is here to assist you with all of your membership needs.
Jan lives in Minneapolis and enjoys working out and canoeing the beautiful Minneapolis chain of lakes.
Rachel Johnson, Director of Marketing and Communications
Rachel joined the PSAI in September 2016. She oversees the production of a wide range of marketing materials, such as the weekly newsletter, press releases, and the annual Industry Resource Directory. She also manages efforts relating to mailings, marketing trade shows and educational events, and Member communications.
A Minnesota native, Rachel returned home to the Twin Cities after graduating from the University of Iowa in 2016. She enjoys spending her weekends up north at her family’s cabin and cheering on the Iowa Hawkeyes football team – even from up here in Gopher territory.
Emily Newberg, Membership and Data Services Coordinator
Emily was welcomed to the PSAI in August 2017. Her role involves overseeing and maintaining the databases, answering information inquires, processing memberships, sending out mailings, and making sure the office stays running smoothly, among other responsibilities.
Emily has a degree in global studies with an emphasis on environment. Her background includes experience in customer service, volunteer training, community organizing, and environmental activism. In her spare time, Emily enjoys running, biking, reading, all sorts of travel, and playing with her two babies – she has a 3 year old and a 5 month old.