Nuts and Bolts Educational Conference

The PSAI Nuts and Bolts Educational Conference is the world’s premiere education event focused solely on the portable sanitation industry. Attendees are provided with a wide array of resources to grow their business. Whether you are a portable restroom veteran, just opened your business – or you’re somewhere in between – the Nuts and Bolts Educational Conference has something relevant for you.


Event Speakers


James R. Waite

James R. Waite, Esq. is a business lawyer with over 20 years in the equipment rental industry. He authored the American Rental Association’s book on rental contracts, and represents equipment lessors throughout North America on a wide range of issues, including negotiating and drafting rental contracts, as well as buying, selling and financing rental companies and their equipment.  He is a veteran of the United States Air Force, has a BBA in Finance from the University of Texas at San Antonio, a Juris Doctor from St. Mary’s University, and an MBA from the Kellogg School of Management at Northwestern University in Evanston, IL.  He can be reached at (866) 582-2586, or via email at James will present on “Everything You Ever Wanted to Know about Rental Contracts and Damage Waivers but Were Afraid to Ask” and “Buying, Selling, and Valuing a Portable Sanitation Business.”



Michele Norris

In 2003, after decades of working with high-level managers, front line leaders, and employees of organizations both big and small, Michele Norris started to notice a change. A new type of employee had arrived in the workplace. These new employees were fast. They had high expectations and unusual communication and work styles. They were sometimes difficult for her to manage and usually widely misunderstood by others in the workplace. This new employee — the Millennial — was entering the workforce and almost immediately disrupting a workplace that hadn’t changed much in the last 50 years. As Michele saw this shift happening, she began to research this new and complex generation. With her newfound knowledge, her passion became preparing today’s organizations for the inevitable changes that come with the future at work. Michele is a generational facilitator who specializes in navigating the varying demographics in the workplace by focusing on generational education, leadership coaching, corporate culture and strategic leadership.

Michele has more than 30 years of professional sales and leadership experience for Fortune 125 companies including Xerox, ADP, and Boise Cascade Office Products/OfficeMax. Within these companies she led dynamic employee teams to 13 consecutive years of double digit, year-over-year sales growth. In her current role as President and CEO of Navigen Leadership, LLC, Michele helps her clients attract, retain, and empower the workforce of the future. Her one-on-one relationship with “C” level executives has helped make positive changes in culture, leadership approaches and communication between leaders and their workforce.

Michele holds a BA in Marketing from the University of South Florida’s (USF) College of Business in Tampa, Florida. She remains engaged in her university as a long-time volunteer, giving back through her roles as President of the USF Alumni Association, Chairperson and Founding Member of USF Women in Leadership and Philanthropy, and Board Member of the USF Foundation. Her professional affiliations include Professional Certified Coach (PCC) credentialed through the International Coach Federation (ICF), University of Miami Coach Certification Program, Faculty for University of Tampa’s Modern Advances in Leadership Certificate; Coach for USF’s Management Certificate Program and the University of Tampa’s MBA Leadership and Fast Start Programs, and U.S. Partner for Women Reshaping the World (2014). She is secretary for International Coach Federation (ICF) – Central Florida. She is a member of the American Society of Training and Development (ASTD); Working Women of Tampa Bay; The Centre for Women; and the Society of Emotional Intelligence (SoEI). Michelle will present her session titled “Millennials and Beyond: Recruiting, Retaining, and Succeeding with the Next Generations of Workers.”



Charly Caldwell II

In October of 2000, at the age of 29, Charly Caldwell II had the absolute honor of seeing an experiment of his pay off, in dividends. Six years earlier, after burning out from working long hours trading time for money, Charly had an epiphany. That epiphany was: “Recurring Revenue = FREEDOM.” On October 10, 2000 at around 1pm in the afternoon, Charly sold his first business, which primary profit center was ‘recurring subscription revenue’ achieving that dream of “FREEDOM”  and promptly hit the road in a BIG BUS Motorhome to tour the USA for a while. He quickly realized he missed his love of helping people – specifically business owners and entrepreneurs and continued his work while enjoying life!

For the last 18 years, Charly Caldwell II has had a career of helping individuals, entrepreneurs, small businesses and organizations create their own ‘FREEDOM’ by living purposefully, passionately, positively, productively and profitably through his teaching, online training and coaching business called the Life and Business Success Group, Inc. For the last 26 years, Charly and his Internet team have had the blessing of helping hundreds of entrepreneurs, and small and medium businesses create, build and maintain a ‘Healthy Online Presence’ through Online Development and Marketing through his business called Internet Services Group of Florida, LLC. Charly Caldwell II is also an international Certified High Performance Coach™, with over 3,000 high performance coaching sessions under his belt, helping hundreds of people from all around the world discover, and then consistently live into, the very best versions of themselves.

Charly’s additional accomplishments include:

* Featured in Success Magazine “Passion in the Workplace”

* Published Co-Author of two Best Selling Books – “I’m Having It”, and “Having Ease with Money”

* International Professional Passionate Speaker

* YouTube/Podcast Creator of “Health, Wealth and Happiness” and “Business & Internet Mastery”

Charly believes his amazing girls, Paige and Josie, are the only real legacy he’ll leave on this beautiful planet, and he lives and believes in “Family First”. Outside of helping the world get more masterful in Life, in Business, and Online — you’ll commonly find him playing tennis, at the beach, running, walking in the park, and traveling the world — living a life of experience, not stuff. Charly will present in two parts on “Success, the Internet, and Your Business: The 7 Fundamentals of Online Activity that Create, Build and Maintain an Exceptional Business.”




Urgent Run/Walk

Please join the PSAI in our second annual Urgent Run/Walk as a celebration of World Toilet Day and World Portable Sanitation Day! The PSAI will join with the World Toilet Organization (WTO), the United Nations, and other groups around the world to promote toilet options that help address the global sanitation crisis!

Have fun, get some exercise, raise awareness about global sanitation issues, and help raise money for two charities! Proceeds from the event will be divided between Rise Tampa Our Police Foundation, a charity assisting first responders with their programs, and Friends of Ngong Road (FoNR), the parent charity operating Karibu Loo in Nairobi, Kenya. FoNR assists children whose families have been affected by AIDS in completing their schooling. Karibu Loo is a portable restroom operation that helps fund FoNR and provides employment opportunities for program graduates. This event is an additional fee and requires a separate registration. Please note that your donation to the Urgent Run/Walk is not tax deductible. To register to participate in the Urgent Run/Walk click here.




Site VisitP1000995

Site visits are a favorite at PSAI events! Largo Wastewater Reclamation Facility has generously offered to host this year’s visit. Don’t miss the opportunity to network, connect, and learn.






Portable Sanitation at Work Sites PhotoThe PSAI Training Committee will debut its newest session, Health, Safety, and Professional Excellence. This session is included with your registration.






The PSAI Basic Service Technician Training and Certification Exam will be held on Saturday, November 17.

Certification is voluntary and all participants had an opportunity to attend 5-6 hours of educational training to brush up and review of best practices.

At the conclusion of the classroom portion of this training, each participant could elect to pass a written test of technical skills and industry knowledge. There are additional fees for this course and the exam.



If you’re not yet a Member of the PSAI, or it’s just your first time at Nuts and Bolts, we want to welcome you! Please join us for a free training session on Preparing for Extremes.

For more information, call the PSAI office at 952-854-8300.





Social Event

The Friday night social event is a highlight of the Nuts and Bolts Educational Conference each year. It is a great way to enjoy a relaxing evening with good food, good friends, and potential customers. This year, we will gather for an evening at the Tampa Bay International New Car and Truck Show.

Join us for a relaxing cocktail hour with good food and friends. Then walk across the street to see more than 300 new cars, trucks, and SUVs and sign up for your free subscription to MotorTrend Magazine. This event is an additional fee. Learn more here by clicking here.




Schedule of Events

View the full schedule of events by clicking on the icon to the left or by clicking here.






Attendee Registration Form


Download the 2018 Attendee Registration Form by clicking the icon to the left or by clicking here.






Hotel Information

Make your reservations now at the Westin Tampa Waterside Hotel! The Westin has just completed an $18 million renovation. All guest rooms include new bedding, new furniture, headboards which include reading lights, electric sockets and USB ports, 49″ flat screen televisions, carpeting, seating, artwork, painting and new RFID door locks that include the mobile application. The corridors, meeting rooms, restaurant and lobby have been completely renovated as well. 

The Westin is located on Harbour Island. It’s directly across from the Tampa Convention Center and has easy access to Tampa’s new river walk, water taxis, and nightlife. PSAI’s preferred rate of $179 per night includes free Wi-Fi and other amenities; it’s available for up to three nights before and after the conference, so you can make a family vacation of your time in Tampa Bay. You may reserve your room by clicking here.




PSAI Event Policies:

In order to facilitate a positive experience for all, attendees must adhere to the PSAI’s event policies. Click here to review them. 
Additional policies may apply to specific groups of attendees including exhibitors and registrants for certain training or credentialing sessions. Refer to information supplied at the time of registration for these events or contact the PSAI office for more information.