Schedule

Tuesday | November 3, 2026

Location: Daytona Grande Hotel

8:00 a.m. - 4:00 p.m.

  • Registration Pre-Function Space

8:00 a.m. - 11:50 a.m.

  • Committee Meetings Oceanview II & III

Membership 8:00 a.m. – 8:50 a.m.
Events 9:00 a.m. – 9:50 a.m.
Certification 10:00 a.m. – 10:50 a.m.
Standards and Guidance 11:00 a.m. – 11:50 a.m.

1:00 p.m. - 2:45 p.m.

  • Roundtables Nautilus

Roundtables #1 1:00 p.m. – 1:45 p.m.
Roundtables #2 2:00 p.m. – 2:45 p.m.

  1. Company Culture and Team Building
  2. Cost of Doing Business
  3. New Employee Boot Camp
  4. New in Business
  5. Open Discussion on Hot Topics
  6. Quality Control in the Field
  7. Restroom and Shower Trailers
  8. Social Media Advertising
  9. Special Events
  10. Wastewater Disposal 

3:00 p.m. - 4:00 p.m.

  • Open Board Meeting Oceanview II & III

4:00 p.m. - 5:30 p.m.

  • PSAI Certification Exam Atlantic II

5:30 p.m. - 7:30 p.m.

  • Welcome Reception Pre-Function Space
Training Day

Tuesday Training Day courses are available exclusively to attendees registered for the Full Convention + Training Day package.

8:00 a.m. - 3:00 p.m. | Oceanview IV

Module 1: Transportation & Logistics 8:00 a.m. – 9:30 a.m.
Module 2: Servicing & Maintenance 9:45 a.m. – 11:45 a.m.
Module 3: Health, Safety, & Professional Excellence 12:45 p.m. – 3:00 p.m.

8:00 a.m. - 3:00 p.m. | Sandpiper Room

Módulo 1: Transporte y Logística 8:00 a.m. – 9:30 a.m.
Módulo 2: Servicio y Mantenimiento
9:45 a.m. – 11:45 a.m.
Módulo 3: Salud, Seguridad y Excelencia Profesional
12:45 p.m. – 3:00 p.m.

8:00 a.m. - 4:00 p.m. | Oceanview I

  • Advanced Training Series

Portable Sanitation & Special Events 8:00 a.m. – 9:00 a.m.
Portable Sanitation: Preparing Your Business for Natural Disasters
10:00 a.m. – 11:30 a.m.
Professionalism in Portable Sanitation 1:00 p.m. – 2:30 p.m.
Portable Sanitation & Work Sites 2:30 p.m. – 4:00 p.m.

Wednesday | November 4, 2026

Location: Ocean Center Convention Center

7:00 a.m. - 4:00 p.m.

  • Registration Exhibit Hall Foyer

7:00 a.m. - 8:00 a.m.

  • Continental Breakfast Foyer

8:00 a.m. - 8:30 a.m.

  • Welcome Ballroom ABC

8:30 a.m. - 9:30 a.m.

  • Keynote Ballroom ABC
AI is no longer a future trend. It is already inside your business whether you are using it or not. In this high-energy, research-backed keynote, Susan Frew cuts through the hype and delivers a practical, honest roadmap for leaders who want to use AI to save time, cut costs, serve better, and compete smarter without the tech-bro nonsense.

Drawing from real-world experience scaling a multimillion-dollar company, 3000+ hours of AI training, and a career that spans Fortune 20 boardrooms to small business trenches, Susan shows audiences exactly how AI is reshaping the way organizations operate and what to do about it right now.

This is not a theory session. Every concept is business-ready before you leave the room.

Meet Susan Frew: AI Expert, Entrepreneur, and Speaker Extraordinaire

Susan Frew is America’s go-to AI expert for small businesses, turning challenges into extraordinary growth stories. Under her leadership, her company achieved an incredible 535% growth, earned a place on the prestigious Inc5000 list, and won 43 industry awards. Known for her hands-on approach, Susan teaches audiences exactly how to leverage AI to save money, streamline operations, and achieve efficiency in their businesses. With a rich career as an International GM for AT&T Wireless and an SBA’s national Emerging Leaders program instructor, Susan blends corporate savvy with entrepreneurial grit. A TEDx speaker, sought-after emcee, and celebrated business coach, she captivates audiences by demystifying AI and making it accessible, practical, and profitable. Dubbed “The Thriftinista,” Susan’s innovative mindset extends beyond tech, offering creative solutions for business growth. Her philosophy is simple: take bold risks, explore new frontiers, and always aim for awesome. Susan’s book, Compete on Awesome with AI, is a game-changer, equipping entrepreneurs with actionable insights to build sustainable, thriving businesses. Whether on stage or on the page, Susan’s energy inspires others to confidently embrace the future and take their businesses to unprecedented heights.

9:30 a.m. - 10:30 a.m.

  • Breakouts TBD

Protecting What You’ve Built: Cybersecurity Essentials for Today’s Business

Cyber incidents are increasingly affecting small and mid-sized businesses, with roughly one in three experiencing an incident in the past year. This session covers the most common cyber threats facing businesses today and practical, foundational security best practices that employees and business owners can put in place right away — no dedicated IT team or technical background required. Attendees will leave with clear, actionable steps to strengthen their organization’s security, regardless of their current level of cybersecurity maturity.

Learning Objectives

  • Identify the Threat Landscape – Recognize the most common cyber threats targeting small and mid-sized businesses and understand why organizations of every size are potential targets.
  • Apply Foundational Security Practices – Learn practical security best practices that employees and business owners can implement immediately, without needing a dedicated IT team or deep technical knowledge.
  • Build a Culture of Security – Walk away with actionable steps to strengthen your organization’s security posture and encourage safer habits across your team.

Presented by: Roy Richardson

Meet Roy Richardson: Co-Founder and CTO/CSO of Aurora InfoTech

Roy Richardson is Co-Founder and CTO/CSO of Aurora InfoTech, with over 25 years of experience in cybersecurity and managed IT security. He is co author of the Amazon Bestseller Hackproof Your Business, and has provided cybersecurity commentary for regional media outlets, including FOX 35 Orlando, WFTV Orlando, and others. [About Aurora InfoTech] Aurora InfoTech is an Orlando-based cybersecurity and managed IT security provider founded in 2016, offering end-to-end cybersecurity and IT support services. The company was ranked #182 on the Top 250 MSSPs Global list for 2025. Aurora InfoTech's cybersecurity commentary has been featured on FOX 35 Orlando, including coverage of the October 2025 AWS outage and the OneBlood ransomware attack. Most recently, the company was featured by WFTV Orlando on how AI-created evidence led to the wrongful arrest of a suspect. The company also partners with regional non-profits and schools, including Empowered Girls Inc., Artist with a Purpose, and Simon Youth Academy, to provide cybersecurity education and career training.

This highly interactive session is designed to move participants from AI curiosity to practical application. Using real-world business scenarios, hands-on exercises, and cutting-edge tools, attendees will learn how to leverage generative AI to optimize processes, improve communication, and unlock new efficiencies.

Learning Objectives

  • Understand how generative AI works in practical business contexts
  • Gain hands-on experience with advanced AI tools
  • Be able to identify automation opportunities within their own workflows
  • Leave with an action plan to start applying AI immediately

Presented by: Susan Frew

Meet Susan Frew: AI Expert, Entrepreneur, and Speaker Extraordinaire

Susan Frew is America’s go-to AI expert for small businesses, turning challenges into extraordinary growth stories. Under her leadership, her company achieved an incredible 535% growth, earned a place on the prestigious Inc5000 list, and won 43 industry awards. Known for her hands-on approach, Susan teaches audiences exactly how to leverage AI to save money, streamline operations, and achieve efficiency in their businesses. With a rich career as an International GM for AT&T Wireless and an SBA’s national Emerging Leaders program instructor, Susan blends corporate savvy with entrepreneurial grit. A TEDx speaker, sought-after emcee, and celebrated business coach, she captivates audiences by demystifying AI and making it accessible, practical, and profitable. Dubbed “The Thriftinista,” Susan’s innovative mindset extends beyond tech, offering creative solutions for business growth. Her philosophy is simple: take bold risks, explore new frontiers, and always aim for awesome. Susan’s book, Compete on Awesome with AI, is a game-changer, equipping entrepreneurs with actionable insights to build sustainable, thriving businesses. Whether on stage or on the page, Susan’s energy inspires others to confidently embrace the future and take their businesses to unprecedented heights.

10:30 a.m. - 10:45 a.m.

  • Coffee Break Foyer

10:45 a.m. - 11:45 a.m.

  • Breakouts TBD

Protecting What You’ve Built: Cybersecurity Essentials for Today’s Business

Cyber incidents are increasingly affecting small and mid-sized businesses, with roughly one in three experiencing an incident in the past year. This session covers the most common cyber threats facing businesses today and practical, foundational security best practices that employees and business owners can put in place right away — no dedicated IT team or technical background required. Attendees will leave with clear, actionable steps to strengthen their organization’s security, regardless of their current level of cybersecurity maturity.

Learning Objectives

  • Identify the Threat Landscape – Recognize the most common cyber threats targeting small and mid-sized businesses and understand why organizations of every size are potential targets.
  • Apply Foundational Security Practices – Learn practical security best practices that employees and business owners can implement immediately, without needing a dedicated IT team or deep technical knowledge.
  • Build a Culture of Security – Walk away with actionable steps to strengthen your organization’s security posture and encourage safer habits across your team.

Presented by: Roy Richardson

Meet Roy Richardson: Co-Founder and CTO/CSO of Aurora InfoTech

Roy Richardson is Co-Founder and CTO/CSO of Aurora InfoTech, with over 25 years of experience in cybersecurity and managed IT security. He is co author of the Amazon Bestseller Hackproof Your Business, and has provided cybersecurity commentary for regional media outlets, including FOX 35 Orlando, WFTV Orlando, and others. [About Aurora InfoTech] Aurora InfoTech is an Orlando-based cybersecurity and managed IT security provider founded in 2016, offering end-to-end cybersecurity and IT support services. The company was ranked #182 on the Top 250 MSSPs Global list for 2025. Aurora InfoTech's cybersecurity commentary has been featured on FOX 35 Orlando, including coverage of the October 2025 AWS outage and the OneBlood ransomware attack. Most recently, the company was featured by WFTV Orlando on how AI-created evidence led to the wrongful arrest of a suspect. The company also partners with regional non-profits and schools, including Empowered Girls Inc., Artist with a Purpose, and Simon Youth Academy, to provide cybersecurity education and career training.

This highly interactive session is designed to move participants from AI curiosity to practical application. Using real-world business scenarios, hands-on exercises, and cutting-edge tools, attendees will learn how to leverage generative AI to optimize processes, improve communication, and unlock new efficiencies.

Learning Objectives

  • Understand how generative AI works in practical business contexts
  • Gain hands-on experience with advanced AI tools
  • Be able to identify automation opportunities within their own workflows
  • Leave with an action plan to start applying AI immediately

Presented by: Susan Frew

Meet Susan Frew: AI Expert, Entrepreneur, and Speaker Extraordinaire

Susan Frew is America’s go-to AI expert for small businesses, turning challenges into extraordinary growth stories. Under her leadership, her company achieved an incredible 535% growth, earned a place on the prestigious Inc5000 list, and won 43 industry awards. Known for her hands-on approach, Susan teaches audiences exactly how to leverage AI to save money, streamline operations, and achieve efficiency in their businesses. With a rich career as an International GM for AT&T Wireless and an SBA’s national Emerging Leaders program instructor, Susan blends corporate savvy with entrepreneurial grit. A TEDx speaker, sought-after emcee, and celebrated business coach, she captivates audiences by demystifying AI and making it accessible, practical, and profitable. Dubbed “The Thriftinista,” Susan’s innovative mindset extends beyond tech, offering creative solutions for business growth. Her philosophy is simple: take bold risks, explore new frontiers, and always aim for awesome. Susan’s book, Compete on Awesome with AI, is a game-changer, equipping entrepreneurs with actionable insights to build sustainable, thriving businesses. Whether on stage or on the page, Susan’s energy inspires others to confidently embrace the future and take their businesses to unprecedented heights.

12:00 p.m. - 5:00 p.m.

  • Trade Show Exhibit Hall
  • International Meet & Greet – 1:00-2:00pm, 104A
  • Women in the Industry Mixer – 2:00-3:00pm, 104B
  • Mentee/Mentor Mingle – 3:00-4:00pm, 104A

12:00 p.m. - 2:00 p.m.

  • Lunch Exhibit Hall
  • International Meet & Greet – 1:00-2:00pm, 104A
  • Women in the Industry Mixer – 2:00-3:00pm, 104B
  • Mentee/Mentor Mingle – 3:00-4:00pm, 104A
Thursday | November 5, 2026

Location: Ocean Center Convention Center

7:00 a.m. - 3:00 p.m.

  • Registration Exhibit Hall Foyer

7:00 a.m. - 8:00 a.m.

  • Continental Breakfast Foyer

8:00 a.m. - 9:15 a.m.

  • HOLLways (Hands On Learning Labs) Exhibit Hall

(Access to the HOLLways is only available for full Convention & Trade Show attendees.)

HOLLway sessions offer hands-on learning experiences. Instead of a traditional classroom setting, participants join instructors on-site to observe demonstrations and actively engage in portable sanitation-specific activities. Each session includes three 20-minute segments, with breaks provided to move between learning stations.

8:05 AM – 8:25 AM – Rotation 1
8:30 AM – 8:50 AM – Rotation 2
8:55 AM – 9:15 AM – Rotation 3

DIY QR Codes for PROs: Build a Feedback System in 20 Minutes
Speaker: Dmitri Poukhovski
Company: AirVote
Description: DIY QR Codes for PROs: Build a Feedback System in 20 Minutes in a hands-on HOLLways experience that teaches portable sanitation operators how to create a simple digital feedback system using free online tools and their own smartphones. Participants will learn how QR codes work, build a customized online feedback form, generate QR codes, and test a complete feedback workflow in real time. Attendees will also explore how AI tools such as ChatGPT can help create professional-looking QR displays, signage, and sticker designs that reflect their company’s brand and encourage participation. Through practical exercises and real-world sanitation examples, participants will discover how QR-based feedback systems can be used on portable toilets, restroom trailers, hand wash stations, dumpsters, trucks, offices, and other assets. Every attendee will leave with the knowledge and practical skills needed to create and deploy a basic QR-based feedback system within their own operation using free tools, without requiring a subscription to paid software.
Beyond Toilets, Why Drinking Water Trailers and Hydration Services are the Next Growth Opportunity for Portable Sanitation Providers
Speaker: Don Bushey
Company: Lang Specialty Trailers
Description: This presentation explores how site hydration has evolved from a basic compliance requirement into a critical component of worker safety, productivity, and sustainability, revealing a clear gap in reliable, scalable solutions. It introduces drinking water and hydration on job sites to help improve efficiency, consistency, and environmental impact. The second half highlights why this innovation is a natural extension for portable sanitation companies, leveraging their existing infrastructure, customer base, and service models. By adding potable drinking water, these companies can unlock new revenue streams, differentiate in a competitive market, and increase contract value. Ultimately, hydration becomes not just a necessity, but a strategic growth opportunity.
Mobile Restroom Trailers for Real-World Operation
Speakers: John Sigler and Sonora Borleis
Company: Voyager Mobile Restrooms
Description: This HOLLway examines how mobile restroom trailers are designed to perform in real-world operating environments beyond specifications and feature lists. Attendees will explore how layout, accessibility, utility systems, and serviceability directly affect day-to-day operation, maintenance efficiency, user safety, and reliability in the field. Discussion topics include ground-level accessibility, internal tank configurations, off-grid operation, and practical considerations for deployment in remote events, construction sites, and emergency response situations. Participants will also review the operational components and support systems that contribute to efficient restroom trailer performance, including water, waste, power, and climate control systems. The session is intended to provide practical, field-focused insight that operators can apply when planning deployments and reducing operational challenges across a variety of use cases.
DOT Inspections
Speaker: Brandon Devine 
Company: Honey Bucket
Description: This HOLLway will discuss different types of DOT inspections, ways to prepare for a DOT inspection, and pre- and post-trip inspection.
Driving Profit Through Smarter Routing: Route Optimization, Fleet Efficiency & Cost Savings in Portable Sanitation
Speaker: Jeff Moravec 
Company: PortaLogix
Description: In today’s competitive portable sanitation industry, every mile driven and every minute spent on route impacts your bottom line. This interactive roundtable brings together owners, operations managers, and logistics professionals to discuss proven strategies for optimizing service routes, maximizing fleet utilization, and reducing fuel and labor costs without sacrificing customer service.
 
Participants will share real-world experiences, technology solutions, and operational best practices that improve bottom line profits, minimize windshield time, streamline dispatching, and increase technician productivity. Topics will include, fleet sizing, routing tactics, labor utilization, strategic planning, and key performance metrics used by top-performing companies.
 
Whether you manage a fleet of 1 truck or 50, you’ll leave with practical ideas and actionable strategies to improve operational efficiency, lower operating costs, and increase profitability.

9:15 a.m. - 12:15 p.m.

  • Trade Show Exhibit Hall

12:15 a.m. - 12:30 p.m.

  • Transition

12:30 p.m. - 2:00 p.m.

  • Annual Meeting & Awards Luncheon Ballroom ABC

(Access to the luncheon is only available for full Convention & Trade Show attendees.)

1:30 p.m. - 3:30 p.m.

  • Roundtables (2 Rounds) Ballroom ABC

The PSAI’s events are known for their open roundtable discussions. Facilitated by knowledgeable industry peers, these conversations cover a wide variety of topics that are relevant and timely to portable sanitation professionals. The roundtables have become one of the best forums in getting to know other attendees, exchanging ideas, find new answers to old concerns, and generally broaden everyone’s horizons. 

Roundtable topics give owners/operators, management, service technicians, and office personnel the opportunity to discuss industry-specific issues as they pertain to the day-to-day operation of a portable sanitation business. Conversations are open, guided by a roundtable facilitator who leads as an industry expert, keeping the conversations on track, and ensuring everyone at the table has a voice in the discussion.  

  • Topic 1 – Summerizing Techniques (Heat, Humidity, Storms)

  • Topic 2 – Technology: Tracking and Monitoring

  • Topic 3 – Technology: Search Engine Optimization (SEO) & Marketing

  • Topic 4 – New in Business

  • Topic 5 – Special Events

  • Topic 6 – Disposal Issues

  • Topic 7 – Recycling Units

  • Topic 8 – Diversify Your Business Beyond Portable Restrooms

  • Topic 9 – Employee Hiring, HR, Staff Outsourcing

  • Topic 10 – Workplace Safety and OSHA

3:30 p.m.

  • End Exhibit Hall
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While unlikely, event times and schedules are subject to change. We appreciate your understanding and flexibility as we aim to provide the best experience possible.

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