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November 5, 2024 – In Person – Professionalism in Portable Sanitation
In this session, you will learn to recognize the pivotal role that demeanor and conduct play in shaping positive customer interactions. By exploring various scenarios, you’ll not only understand what constitutes professional behavior—but also gain the confidence to exemplify it consistently. Elevate the value of portable sanitation services by embodying professionalism in every aspect of your work. These skills can improve customer retention, employee retention, and company reputation. Whether you’re a seasoned professional or new to the industry, this course offers valuable insights and practical tools to enhance your performance and make a lasting impression on your customers.
This course will be offered as part of PSAI’s Training Day at the International Summit for Portable Sanitation in Toronto, Ontario, Canada.