Event FAQ
Conference Dates: November 3-5, 2026
Early Bird Deadline: August 17, 2026
Room Block Deadline: October 12, 2026
Cancellation Deadline: October 13, 2026
Post-Conference Evaluations Sent: November 6, 2026
Where is the Convention & Trade Show being held?
On Tuesday, committee meetings, board meeting, Training Day, roundtables and Welcome Reception will take place at the hosted hotel, Daytona Grande Oceanfront Resort – 422 North Atlantic Avenue, Daytona Beach, FL 32118
On Wednesday and Thursday, all PSAI programming including the keynote and trade show will take place at the Ocean Center Convention Center – 101 N Atlantic Ave, Daytona Beach, FL 32118
Where should I stay for the Convention & Trade Show?
PSAI’s hosted hotel is the Daytona Grande Oceanfront Resort, 422 North Atlantic Avenue, Daytona Beach, FL 32118.
Check-in is at 4:00 PM, and check-out is at 11:00 AM.
Visit the Hotel & Travel page for booking info.
When/where can I check in or register onsite?
- Tuesday, Nov 3: 7:00 AM – 4:00 PM (at Daytona Grande Oceanfront Resort, Second Floor Oceanview Pre-Function Space)
- Wednesday, Nov 4: 7:00 AM – 5:00 PM (at Ocean Center Convention Center in West Concourse)
- Thursday, Nov 5: 7:00 AM – 2:00 PM (at Ocean Center Convention Center in West Concourse)
What are the Trade Show hours?
- Wednesday, Nov 4: 12:00 PM – 5:00 PM
- Thursday, Nov 5: 9:15 AM – 12:15 PM
How do I get from the Hotel to the Ocean Center?
What are my responsibilities as an attendee under the PSAI Events Policies?
What is the cancellation policy and deadline?
Cancellation, Refund and Substitution Policy
Please submit all requests to the PSAI via email at info@psai.org. All registration cancellations and refund requests must be made in writing no less than twenty-one (21) days in advance to receive a full refund, less a 15% administrative fee. Refunds cannot be approved for requests received after that date or for no-shows. Substitutions are gladly accepted at any time. Badge sharing and registration splitting are strictly prohibited.
Event Cancellation or Postponement
The PSAI reserves the exclusive right to modify, postpone/reschedule, or cancel events for any reason, including but not limited to emergency, inclement weather, or other acts of God. If there is an event cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event date. Any travel, lodging, or incidental expenses incurred related to a cancelled event cannot be refunded under any circumstances. If a cancelled event cannot be rescheduled, the PSAI will determine an equitable basis for the refund of a portion or all registration fees, after due consideration of circumstances and expenditures. When you register for a PSAI event, you are expressly agreeing to this cancellation policy and accept that you will not receive a cash refund if the event is rescheduled.
To read more about PSAI’s event policies, click here.
Can children attend the Convention & Trade Show?
Attendees Under the Age of 18
The PSAI welcomes attendance by the next generation of portable sanitation professionals. Our goal is to provide a great learning experience and, especially, to ensure their safety. To that end, the following requirements are in place for younger attendees:
- Youths 13-17 may attend the trade show portion of the Annual Convention & Trade Show on designated days. Youths can purchase a badge at a 50% reduced rate and must be accompanied by an adult with a badge.
- Youths 13-17 who wish to participate in educational sessions at PSAI events need a fully paid badge.
- Children 12 and under may attend the trade show portion of the Annual Convention & Trade Show on designated days. Their badge is free when accompanied by an adult with a badge.
- Any child not in a stroller or carrier must have a badge and be under parental control at all times.
- For the enjoyment of everyone, parents should arrange childcare for their family members 12 and under rather than bringing them to educational sessions.
- No one under the age of 18 may be on the trade show floor during set up, tear down, or any time that is not designated on the schedule for open attendance.
Is training, like the BSTT Series, included in my convention registration?
No. You must register for the Full Convention & Training Day ticket to access the training. From there, you can select one of the three training tracks:
- Basic Service Technician Training (BSTT) Series (U.S. – in English)
• You can add-on the Certification Exam on the next page. - Basic Service Technician Training (BSTT) Series (Universal – in Spanish)
- Advanced Training Series
• Includes Professionalism in Portable Sanitation, Portable Sanitation & Work Sites, Portable Sanitation & Special Events, and Preparing Your Business for Natural Disasters
Click here to learn more about our trainings.
A limited number of onsite training registrations may be available on a first-come, first-served basis.
Can I pick and choose between the BSTT and Advanced Training series?
No. You can only select one track on Training Day.
Which training track should I sign up for?
Select the BSTT (U.S. – in English) if you:
- Are new to our Industry (1-3 years).
- Have 3+ years of experience but want to brush up on the basics.
- Want to learn about any of these topics.
- Are looking to get licensed in AL, GA, IL, MI, OH, OK, or WI.
- Plan to get Certified through the PSAI.
Select the BSTT (Universal – in Spanish) if you:
- Speak Spanish fluently
- Are new to our Industry (1-3 years).
- Have 3+ years of experience but want to brush up on the basics.
- Want to learn about any of these topics.
Select the Advanced Series if you:
- Are considering bidding on construction / work site or special events contracts.
- Will be servicing construction / work sites and/or special events.
- Live in a region prone to extreme weather and/or natural disasters (heat, cold, hurricanes, etc.).
- Want to learn about any of these topics.
- Have 3+ years of experience in our Industry and want to learn some new information / skills.
- Want your business to “move up,” “level up,” or “stand out” in your area.
- Need Professional Development Hours (PDH) for your employer or to maintain your license or PSAI Certification.
Add the Certification Exam if you:
- Are getting your license in AL, GA, IL, or OK.
- Your company or another regulatory agency requires the PSAI Certification.
- You want to “stand out” as a professional and/or business.
- You want to test how well you understand the fundamentals of our industry.
Can I take the Certification Exam if I attend the Advanced or BSTT-Spanish track?
Yes. The exam is scheduled at the end of Training Day, and anyone can take the exam if they meet the following requirements:
- Valid driver’s license
- Ability to read, speak, and write the English language
- Physical strength and agility to perform the relevant tasks
- Commitment to following the PSAI Professional Code of Ethics
Especially if you are new to the industry, the PSAI recommends completing the BSTT-US series to prepare for the exam, but it is not required.
Is continuing education credit available?
Yes. The PSAI will apply for CE / CEC / CSE credits from the following states: Alabama, Georgia, Illinois, Michigan, Ohio, and Wisconsin. The PSAI will also submit attendance to Georgia and Wisconsin. Attendees are responsible for submitting their certificates of attendance / completion to Alabama, Illinois, Michigan, and Ohio.
In addition, Professional Development Hours (PDH) certificates will be available onsite for anyone who needs proof of participation for their job, a regulatory agency not listed above, or for maintaining their PSAI Certification. If needed, please pick up a PDH form at the registration desk during check-in.
Please note:
- The PSAI will only submit CE credits to the states of GA and WI and for PSAI Certification renewals or upgrades.
- Attendees are responsible for tracking and submitting credits to all other regulatory bodies (Attendees needing CE / CSE from AL, IL, MI, and OH will receive certificates that meet state requirements, but attendees are still responsible for submitting them.).
- Be sure to comply with any specific requirements needed to maintain your license or certification in your jurisdiction.
For questions, contact: Certifications@PSAI.org
What is the dress code?
Business casual. Meeting rooms may be cool, so bring a sweater or light jacket.
How can I follow and share the event on social media?
Which ticket type should I register for? What do I have access to?
Trade Show Only
The Trade Show Only registration is designed for attendees who want to explore the trade show floor and network with industry professionals.
Includes:
- Access to the Trade Show Floor
- Lunch provided on Wednesday on the Trade Show floor
- Tuesday Welcome Reception
- Networking Mixers
Does Not Include:
- Educational sessions or convention programming (including roundtables)
- Access to committee meetings and open boarding meeting
- Training Day
- Convention meals (unless specifically associated with a reception or mixer, excludes Annual Meeting & Awards Luncheon)
Full Convention
The Full Convention registration provides access to the complete convention experience, including educational content and networking opportunities.
Includes:
- Access to all educational sessions and convention programming (including roundtables)
- Access to committee meetings and open board meeting
- Access to the Trade Show Floor
- Convention meals included in the program
- Welcome Reception and Networking Mixers
Does Not Include:
- Training Day on Tuesday
Full Convention & Training Day
This registration provides access to everything offered during the event.
Includes:
- Access to all educational sessions and convention programming
- Access to the Trade Show Floor
- Convention meals included in the program
- Welcome Reception and Networking Mixers
- Full access to Training Day on Tuesday
Recommended for attendees who want the most comprehensive educational and networking experience.
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