PSAI EDGE Summit Training Day
Training
Day
Rates
Members $750 | Non-Members $950
Early Bird Pricing
How to Register for Training Day: Select “EDGE Summit & Training Day” when you register and select the training course you are interested in. You can only select one training course.
The series is designed to address the basic competencies required for success in the role of a portable sanitation professional and serves as preparation for those seeking certification through the PSAI.
The BSTT – U.S. Version is specifically designed to prepare individuals for the PSAI Certified Portable Sanitation Professional (CPSP) Certification Exam and includes content tailored to U.S. regulations and practices.
Modules
Transportation & Logistics in Portable Sanitation
This 90-minute course is designed to address the major areas of competency required for portable sanitation professionals operating vehicles and setting up sites in the field.
You will learn how to:
- Prepare portable sanitation equipment for safe transportation on public highways
- Identify specific equipment and explain its function in tank vehicles, and understand the unique issues involved in transporting loads of liquid waste
- Select sites and place equipment under a variety of conditions
- List the relevant laws and regulations that apply to waste disposal
- Explain the relevant vehicle inspection and maintenance protocols that pertain to most portable sanitation operations
Servicing and Maintaining Portable Sanitation Equipment
This 2-hour course is designed to teach learners about the proper use of pumping equipment, techniques for cleaning equipment in the field and on the yard, and best practices for field repair.
You will learn how to:
- Identify the key considerations involved in the safe and effective operation of pumping equipment
- Clean and service the most common types of portable sanitation equipment, both in the field and on the yard
- Adjust your procedures for cleaning in extreme temperatures
- Conduct field repairs
Health, Safety and Professional Excellence in Portable Sanitation
This 2.5-hour course is designed to teach learners about the responsibilities of employers and workers for safety on the job, how to minimize the risk of illness or infection from job-related exposure, and how to approach the position of portable sanitation professional for maximum success.
You will learn how to:
- Identify and describe the required personal protective equipment for service technicians and when/how it should be worn
- Outline and explain the proper procedures for materials handling, spill containment, and accident/incident management that may occur on the job
- Name the infectious diseases that are potential risks for portable sanitation technicians and how to reduce the risk of contracting them
- Understand the record-keeping protocols that pertain to most portable sanitation operations
- Give examples of professional demeanor and conduct in a variety of scenarios
This 90-minute course is relevant to anyone working at a portable sanitation company. Service technicians, sales staff, dispatchers and office assistants will all benefit from this session.
You will learn:
- How to communicate with customers throughout the bidding process, during the event and at the post-event meeting
- Key considerations in determining the optimal number and types of portable units required
- Ideal and acceptable placement configuration options at various special events
- Specific behaviors that should be employed and those that should be avoided when placing, servicing and picking up special event units
- The most likely areas in which problems may develop and the steps that can be taken, both proactively and reactively, to minimize their impact on a successful event
- Identify potential natural disaster risks specific to their geographic area and operations
- Discuss the basics of developing a proactive preparedness plan to protect assets, personnel, and business continuity
- Apply effective response and recovery strategies to resume safe and efficient operations post-disaster
In this session, you will learn to recognize the pivotal role that demeanor and conduct play in shaping positive customer interactions. By exploring various scenarios, you’ll not only understand what constitutes professional behavior—but also gain the confidence to exemplify it consistently. Elevate the value of portable sanitation services by embodying professionalism in every aspect of your work. These skills can improve customer retention, employee retention, and company reputation. Whether you’re a seasoned professional or new to the industry, this course offers valuable insights and practical tools to enhance your performance and make a lasting impression on your customers.
Learning Objectives:
- Understand how to evaluate company culture and make recommendations for improvement at various levels.
- Explain the impact professionalism has at the company level and broader industry level.
- Apply strategies for professionally managing common and difficult challenges with customers.
- Implement appearance and communication tactics at the individual level that can level up public perception of the individual and company.
This 90-minute course is designed to assist portable sanitation operators and their teams in growing their skills and confidence in serving worksite customers.
You will learn:
- How to differentiate needs and best practices for different types of worksites
- What you need to know regarding special types of worksites such as federal installations, schools and big box stores
- Key considerations in determining the optimal number and types of portable units required for worksites
- How to identify both ideal and acceptable placement configuration options at various worksites
- Specific behaviors you should employ or avoid when placing, servicing and picking up at worksites
